Most compliance professionals are familiar with five key stages of internal investigations – (1) opening the investigation; (2) soliciting stakeholder engagement; (3) gathering facts; (4) reporting findings; and (5) determining remediation. However, as generative artificial intelligence (AI) tools like Microsoft Copilot become readily available to investigating teams, how to move through those stages has changed in the past two years, according to a panel discussion at the Society for Corporate Compliance and Ethics’ Compliance & Ethics Institute. This article provides tips on how to manage the investigation lifecycle while leveraging AI tools. See “Outside Counsel Perspectives on Key Steps in Internal Investigations” (Jun. 10, 2020).
